Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Blaenau Ffestiniog
GPhC Registration No: 9012511
Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Blaenau Ffestiniog collects, uses, and safeguards your information in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Blaenau Ffestiniog is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Blaenau Ffestiniog and across the UK. As a data controller, we are responsible for the personal information we hold about you.

2. Data We Collect

When you use our services, we may collect the following information:

• Personal details: name, date of birth, address, email address, and phone number.
• Health information: medical history, weight, BMI, current medications, and other details relevant to your weight loss consultation.
• Payment information: billing details processed securely through our payment provider.
• Technical data: IP address, browser type, and website usage data collected automatically when you visit our site.

3. How We Use Your Data

We use your personal and health data to:

• Assess your suitability for weight loss treatments and provide safe, appropriate care.
• Process and dispatch approved prescriptions. Orders are typically delivered within 1 working day once approved by our pharmacist.
• Communicate with you about your orders, consultations, and health queries.
• Comply with our legal and regulatory obligations as a GPhC registered pharmacy.
• Improve our website and services through anonymised analytics.

Our lawful bases for processing your data include fulfilling a contract, legal obligation, and, where required, your explicit consent for processing special category health data.

4. Cookies

Our website uses cookies to enhance your browsing experience. These include:

• Essential cookies: necessary for the website to function correctly.
• Analytics cookies: help us understand how visitors use our site so we can improve it. Data collected is anonymised.
• Functional cookies: remember your preferences to personalise your experience.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect how the website functions.

5. Sharing Your Data with Third Parties

We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:

• Healthcare professionals: where clinically necessary, relevant health data may be shared with prescribers or other registered healthcare providers involved in your care.
• Delivery partners: your name and delivery address are shared with our courier to fulfil your order.
• Payment processors: payment details are handled securely by our third-party payment provider and are not stored on our systems.
• Regulatory authorities: we may disclose data if required by law or by regulators such as the GPhC or MHRA.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance, or longer if required by law. After this period, data is securely deleted or anonymised.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All sensitive data is encrypted and our systems are regularly reviewed for security.

8. Your Privacy Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and in certain circumstances request that your data be deleted or its processing restricted. You also have the right to object to how we use your data or to request that we transfer it to another provider. To exercise any of these rights, please contact us using the details below and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your rights, please contact us:

Pharmacy Weight Loss Blaenau Ffestiniog
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.